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Implementing new cross-domain network technologies and creating innovative converged service capabilities in the network is just the first step. Although new converged service and application capabilities will be deployable more quickly, operators still need to address the operational challenges associated with defining and managing market-facing product definitions, capturing and handling orders for them, managing the provisioning of underlying services, and enabling subscribers to administer relevant service parameters and settings. Operators need to implement OSS that seamlessly link the front- and back-office operations and tightly align service creation, product management, offer management, and service fulfillment processes. Operators require OSS solutions that bridge the gap between the network and the front office, help bring new service capabilities to market and accelerate revenue generation. Legacy OSS solutions are incapable of meeting the requirements for supporting converged services delivery, since they are often tailored to specific network domains, have monolithic solution approaches (attempt to address many diverse needs in a single application), and use proprietary or nonstandard information models and interfaces. New service capabilities and their resulting convergence and OSS requirements have raised the need for major enhancements to existing OSS systems and, in many cases, a total revamp of the OSS environment. Netris OSS/BSS Components: |