Implementation and Support

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One of the basic advantages of IPSoft DebtCollection is providing universal data exchange (supporting xml, txt, xls, html, etc. files) that allows to integrate system with different ABS (Automated Banking System), CRM and billing software. That’s why IPSoft DebtCollection basic configuration deployment doesn’t take much time.

IPSoft DebtCollection 2.0 Implementation Stages:

  1. Coordination of database information and transmission format. The list of information fields of each credit file (information about customer, credit, payments, guarantors, etc.) approved at this stage will be used in all business processes operations, credit files distribution and analytical reports formation.
  2. Development of data exchange module (“synchronizer”).  IPSoft DebtCollection 2.0 basic configuration can be extended by optional modules.
  3. Installation of IPSoft DebtCollection 2.0 and Oracle database on customer’s server (any Oracle version can be used), business processes original setting, system configuring, acceptance testing.

Depending on data exchange module complexity the implementation process may take from 1 to 2 months.

Customer Support

After acceptance testing the customer will be provided with technical support according to the agreed support schedule. The schedule describes Netris obligations in case of software failure, errors correction period, customer claims and consultations procedure.

Within technical support a customer can order optional functions, if the necessity appears during system exploitation.

Training

Netris provides IPSoft DebtCollection System Administrator and System Operator training courses.