Mobile TeleSystems OJSC ("MTS"), the leading telecommunications group in Russia, Eastern Europe and Central Asia, offering mobile and fixed voice, broadband, pay TV as well as content and entertainment services in one of the world's fastest growing regions, announces Video Consulting Service Launching. It aims to offer a new level of service with video connection support over Internet.

Netris Video Consultant is a unique solution to provide video consulting accompanied by a different papers demonstration in real time. The opportunities of the solution allow saving and printing the shown documents. The key features of Netris Video Consultant are interactive interaction with the papers and an opportunity to offer a video consulting service for several users simultaneously. 

Video Consulting Features

• Video consulting from MTS call-centre operator.
• Demonstration of new MTS services.
• Demonstration of papers, application forms, account details with an opportunity to save and print the papers in real time.
  
• Training and guiding the clients regarding the use of mobile phones and MTS services.

How it works

A client has odered a video call from MTS contact-centre from the site

The call is received and video consulting has started

Assistance in MTS site navigation

Assistance in filling an application in with a function of highlighting text pieces 

The Video Consulting Service based on Netris Video Consultant is now available on MTS site for every subscriber.  It was launched in May 2011.